Earn money online: Customer Service Jobs. Equipment Provided!
Oildex by Drillinginfo has an opening for Home Based relations roll over customer service position. This is available all over the US. The company will provide qualified candidates equipment and training for this job.
Requirements:
Proven customer service skills
Demonstrated ability to manage multiple tasks and clients
Ability to professionally interface with clients over the phone or through email
Strong self-motivation, and the ability to work both independently or with a team
Excellent written, oral and interpersonal communication skills
2-5 years of call center or customer service experience
Proficiency in all Microsoft Office applications
Duties:
Answer incoming, rollover, owner relations calls regarding various issues, including: revenue, land, division orders, JIB, A/R, and A&P
Assist owners with basic questions/inquiries at 1st level
Escalate all 2nd level calls to tier 2 agents for disposition
Log owner inquiries in a case tracking system
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